Associa / Town Sq
Associa Hill Country®
4009 Banister., # 300 Austin, Texas 78704
O: 512-328-6100
Gabrielle Hanson (manager)
O: 512-347-3018
with
In the event of an emergency, please call
512-328-6100 and you will be redirected to our on-call service.
You will need your account number
Associa is the management company and the definitive resource for the Polo Club. Everything is managed through the app called Town Sq. which you can access via computer or the handy mobile app. You will need your account number to access Town Sq. See green box below for registering for a new account number if you do not have one (or if you have simply forgotten yours) and getting a new new gate fob.
Here you can:
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Easily communicate with your neighbors, community management team, and the board
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Access and update your account
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Pay online and review account balances anytime
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Submit work orders, service and architecture requests with no hassle
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Get up-to-date community news and events
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Receive status updates on your requests
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Schedule push notifications for upcoming projects and completed assignments
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Upload and access association documents whenever you need
Download the TownSq app today or go to www.app.townsq.io or click on the TownSq logo above.
Be sure to download the Town Sq. app to your phone for easy access to your account and community information.
Need help?
CLICK HERE to register using your account ID and zip code if you are registering for the first time.
Forgot your account number?
If you forgot or can't find your account number, contact Gabrielle Hanson at
(512) 347-3018, Gabrielle.Hanson@associa.us or (512) 347-3018.
Gate Info
To request new owner / vendor gate codes, contact Gabrielle Hanson at
(512) 347-3018, Gabrielle.Hanson@associa.us
To request a new gate clicker email
Gabrielle Hanson at (512) 347-3018, Gabrielle.Hanson@associa.us
or ahcinfo@associa.us. You can also make a request on townsq.
To get reimbursed, please fill out the form and attach receipts.
Please email to: Gabrielle Hanson at
(512) 347-3018, Gabrielle.Hanson@associa.us
Three ways to pay
You will need your account number*
*If you don't know it, please contact Gabrielle Hanson at
(512) 347-3018, Gabrielle.hanson@associa.us